Privacy Policy

Who we are

The Sull HQ LLC ("The Sull HQ," "we," "us") provides billing, collections and financial operations services. This policy explains what information we collect through darbysullivan.net and our sign-up pages, how we use it, and the choices you have. Questions? Email us at [email protected].

Information we collect

We collect information you give us and a small amount of information collected automatically:

• Contact details you enter in our forms, such as your first name, email address and, if you choose to provide it, your phone number.
• Booking details you provide when you schedule a strategy session, such as your name, email, business name and answers to booking questions.
• Messages you send us by email, text or phone.
• Usage information such as your browser type, device, pages visited and how you arrived at our site, collected through cookies and similar tools.

How we use your information

• To send you the free resources you request, such as the Getting Paid Faster guide.
• To schedule and prepare for strategy sessions and to provide our services.
• To send emails or text messages about our resources, services and offers, which you can opt out of at any time.
• To respond to your questions and requests.
• To understand how our site is used and improve it.
• To meet legal, tax and accounting obligations.

Text messages (SMS)

If you give us your phone number and agree to receive text messages, we may text you about your requests, appointments and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes. Information is shared only with service providers who help us deliver our messages.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed for them to do their work. These include our customer relationship and email platform (HeyClient), our scheduling tool (Calendly), and our website hosting provider. We may also share information if required by law or to protect our rights.

Cookies

Our site and the tools we use may place cookies to remember your preferences, keep forms working and measure site traffic. You can block or delete cookies in your browser settings, but some parts of the site may not work properly without them.

Your choices

• Emails: click the unsubscribe link at the bottom of any marketing email.
• Texts: reply STOP to any text message.
• Access or deletion: email [email protected] to ask what information we hold about you, or to have it corrected or deleted.

How long we keep information

We keep your information for as long as you remain a subscriber or client, and afterward only as long as needed for legal, tax and accounting purposes.

How we protect information

We use reputable service providers and reasonable safeguards to protect your information. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.

Children

Our site and services are meant for business owners and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

The Sull HQ LLC
Email: [email protected]